International Standards and Information Systems Quality Management Essay

International Standards and Information Systems Quality Management - Essay Example Quality Management System is defined as a â€Å"set of coordinated activities to direct and control an organization in order to continually improve effectiveness and efficiency of its performance.† These activities are well integrated and synchronized that the understanding of one would not lead to understanding of the entire system as a whole (Gitlow, 2001). The basic purpose is not to detect the defective products after production rather than focusing in producing quality products free of any defects. Implementation of an effective quality management system would benefit an organization whether in manufacturing, service industry or public sector. These companies generally employ some information system to communicate within the organization and to supplier and customers external to the organization. The underlying concept is customer, supplier and the organization working together for their mutual interest. To implement said concept, efforts are required to integrate and str engthen interfaces not only between immediate customers and suppliers but also beyond that are linked to any organization. An efficient and effective quality management system would help in building customer’s confidence on organization’s ability to produce quality products and services, and deliver desired objectives while meeting their wants, needs and expectations. In similar way, quality management system enables an organization to achieve its objectives defined in its policy and strategy with minimum and effective utilization of resources at an optimum cost. Quality management system interfaces all activities of the organization in a coordinated manner starting from identification of customer requirements to meeting customer’s satisfaction at every step of the process. It can be compared to a wedge that ensures consistency of gains along the quality journey by preventing good practices from sliding back as shown below (Business Balls, 2008). An effective qu ality management system would improve process control, reduce waste, decrease costs, increase market share and help to meet customer’s expectations. Quality and Evaluation of Information Systems Evaluation of information systems is a crucial subject for the researchers and practitioners aiming for improvements in the processes of designing and developing the information systems (Checkland & Holwell, 1998). The evaluation of an information system

MBA Project Management Case Study - Custom Manufacturing Company - Essay

MBA Project Management Case Study - Custom Manufacturing Company - Project 2000 - Essay Example Mostly, what was happening was transference of responsibilities. They could have started off by utilizing their time to include project planning; this could have actually saved time. A strategy to ensure continuous production of goods, that they were known for, must have been devised; this could have saved the lost customers. Project success is gauged by comparing end result with projected results. A project is said to be successful if it is completed within the time and cost budgets and achieves the goals it is supposed to reach. Success could not have been measured certainly before starting a project. However, techniques such as investment appraisal could have been carried out to see whether the project was worth pursuing. The renovation plan was included in the project because probably it was needed and they must have thought that it was a small change that could easily be adjusted. In my opinion, including renovation was not a good idea because it was not adjusted for in the budget. Project Scope: This project will allow the production space to grow by 25% of the present production floor area. It will be modern and larger to facilitate more production and hence increasing customer base and loyalty. The project plan for project 2000 must include the answer to who will be involved with what. What their roles will be, who they are answerable to and who they are responsible for. The plan will include the project scope; what the project is supposed to achieve and why it is being sponsored. It will have information about when it is due and how and about its milestones and critical path. b. Evaluate the Project plans for managing the project; include an approach to contracting for professional services & construction work. What would you have one and would that change for successive phases of the project The project plan was incomplete because it lacked a lot of detail. There were hardly any details about the contract with